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Introduction
Welcome to the Repliz API documentation. This is where you'll learn how the platform works, its core concepts, and how to start building with it.
What is Repliz?
Repliz is a social media management platform that lets you handle comments, messages, and content across multiple platforms from one workspace. Instead of switching between apps, you do it all in one place.
With Repliz you can:
- Manage comments from YouTube, Facebook, Instagram, Threads, TikTok, and LinkedIn
- Automate replies using templates and custom rules
- Schedule content for publishing across all connected platforms
- Handle direct messages from a unified inbox
- Track engagement with built-in analytics
Supported Platforms
| Platform | Comment | Chat/DM | Scheduling | Content |
|---|---|---|---|---|
| ✅ | ✅ | ✅ | ✅ | |
| ✅ | ✅ | ✅ | ✅ | |
| Threads | ✅ | — | ✅ | ✅ |
| TikTok | ✅ | — | ✅ | ✅ |
| YouTube | ✅ | — | ✅ | ✅ |
| ✅ | — | ✅ | ✅ | |
| Shopee | — | — | ✅ | ✅ |
Core Concepts
Workspace
A workspace is your main organizational unit in Repliz. Each workspace has its own connected accounts, comments, schedules, and settings. Your API credentials are scoped to your workspace.
Accounts
Accounts are the social media pages or profiles you've connected to your workspace. Each account belongs to a specific platform (e.g. a Facebook Page, an Instagram Business Account, a TikTok profile). You can connect multiple accounts per platform.
Comments (Queue)
Comments in Repliz are the incoming interactions collected from your connected accounts. They're stored in a queue with three status levels:
- Pending: new comments you haven't handled yet
- Resolved: comments you've replied to or taken care of
- Ignored: comments you've marked as spam or irrelevant
Schedules
Schedules let you plan and automate content publishing. You can create scheduled posts in several content formats:
| Type | Description | Supported Platforms |
|---|---|---|
text | Text-only post | Facebook, Threads |
image | Single image post | Facebook, Instagram, Threads, TikTok, LinkedIn |
video | Single video post | Facebook, Instagram, Threads, TikTok, YouTube, LinkedIn |
reel | Short-form video (Reel) | |
album | Multiple images/videos | Facebook, Instagram, Threads, TikTok, LinkedIn |
link | Link share with preview | |
story | Temporary story content | Facebook, Instagram |
Chat (Inbox)
The Chat system gives you a unified inbox for direct messages across platforms. You can view conversations, send replies, and track read status.
Content
Content refers to published posts and media on your connected platforms. Through the Content API, you can fetch posts, view comments on specific content, and track engagement stats.
API Access Tiers
API access depends on your subscription tier. Each higher tier adds more APIs:
| Tier | Available APIs |
|---|---|
| Standard+ | Account API, Comment API |
| Premium+ | Schedule API, Addon API (TikTok Music, Shopee Products, Link Metadata) |
| Gold+ | Chat API, Content API, OAuth Account Connect APIs (Facebook, Instagram, Threads, YouTube, LinkedIn, TikTok, Shopee) |
Authentication
All API requests require Basic Authentication using your Client ID and Client Secret. See the Installation page for setup instructions.
Rate Limiting
API requests are rate-limited based on your subscription plan. If you go over the limit, you'll get a 429 Too Many Requests response, so handle it with retry logic and exponential backoff.
Next Steps
- Follow the Quick Start guide to make your first API call
- Browse the API Reference for detailed endpoint documentation